Lethbridge Family Services

We engaged The Hayward Group to assist us in recruiting to a key executive position, and could not be happier with the decision. Their services were first-rate from end-to-end, and freed up our capacity to manage other matters, not the least of which was the pandemic.

They effectively sourced a high number of qualified applicants, comprehensively vetting them down to a final slate of recommended candidates. The finalists were presented to us with comprehensive assessment reports identifying strength and need areas across various role-related competencies, along with a robust written exercise report. They assisted us with interpreting the reports and provided thorough follow-up to any questions we had arising from the information.

Their communication was excellent in providing frequent progress updates, and they were open and flexible with our service requests, going above and beyond. Their reference checking process was as comprehensive as the preliminary reports, and when the information was all considered together, it allowed us to have great confidence in a final decision, which was to hire two of the final candidates! Their post-hire support services are an additional layer of assurance in this high-value partnership.

The Hayward Group excels in their customer-service orientation. They are consummate professionals and an absolute pleasure to work with. We wholeheartedly recommend them!

Sandra Mintz, EMBA
Chief Executive Officer