Helping you build a successful and engaged workforce.

The Hayward Group is a team of senior human resources consultants that specialize in employee recruitment, assessment and development. Since 2006, we have been assisting organizations across North America, helping them make more effective talent management decisions through best-practice tools, comprehensive programs and expert consulting advice.

We are true partners who take the time to understand your needs and offer the most appropriate, cost-effective and impactful services to support or enhance your human resources efforts.

 

Contact Us

1167 Kensington Cres NW
Calgary, AB T2N 1X7
403-698-5609
info@haywardgrp.com

We’re proud to work with a wide range of organizations across the public and private sectors.

Testimonials
ENMAX

ENMAX Corporation has partnered with The Hayward Group on several projects over the years, including building behavioural competency models and development toolkits. Working with them is always seamless, and we’ve come to rely on and appreciate their thorough and pragmatic approach in all phases of the work. Their ability to transform the abstract into concrete concepts provides our organization the practical language needed for effective conversations. We are always thrilled with the end product and look forward to our next collaboration.

Carmen Cheng
Manager, Talent Strategies

Nathalie Thompson
Program Manager, Talent Strategies

Ovintiv (formerly Encana)

While at Encana (now Ovintiv), we engaged The Hayward Group to support our efforts in the sizable effort of naming and defining our Differentiating Leadership Capabilities. These capabilities would underpin the entire Talent Management program at the company, including Leadership Development, Performance Management (including 360 degree feedback), and Succession Planning. The fact that the work done has been sustained for so many years is a testament to its brilliance and practical use.

Hillary Rideout
Senior Learning & Development Advisor

Canada Career Counselling

We have utilized The Hayward Group as our recruiter for many years, for both Canada Career Counselling and Synthesis Psychology. Chad is a top-notch recruiter who provides both our team and our candidates a great experience from start to finish. I wholeheartedly recommend The Hayward Group for recruitment and selection expertise that is well worth the investment.

Dr. Laura Hambley
Founder and Advisor

Peavey Industries

High quality, in- depth, hands on assessment program. Strong analytical approach. Great with deep dive into the science. The entire process has been both enlightening and very helpful in our decision making process.

Jesse Cheetham CPHR
Talent & Retention Manager

Foothills Medical Centre

Received a rating of 4.63/5 (93%) on an anonymous participant evaluation for a customized assessment, 360° feedback, debrief and coaching program for 99 senior leaders. The program was conducted in partnership with the University of Calgary, Haskayne Executive Education, to support multi-year leadership development.

St. Mary’s University

The Hayward Group has been our preferred consultancy partner for over 6 years, with every initiative being very collaborative and successful. They have supported us on many projects, including but not limited to executive 360 degree feedback reviews, coaching, and in the development of our core competency model for a refreshed performance management program.

Athena Pulzoni
AVP, Human Resources

Hood Packaging

Hood Packaging Corporation Paper Division in Calgary has been using The Hayward Group for over ten years. We send potential senior candidates who we are considering hiring to have them assessed and to ensure that they are a good fit for our organization. I do not hesitate to recommend them.

Dawn Godard
Human Resources Manager

Lethbridge Family Services

We engaged The Hayward Group to assist us in recruiting to a key executive position, and could not be happier with the decision. Their services were first-rate from end-to-end, and freed up our capacity to manage other matters, not the least of which was the pandemic.

Sandra Mintz, EMBA
Chief Executive Officer

Westmount Charter School

The Hayward Group far exceeded our expectations and we plan to use them for future leadership development and recruitment. We would not hesitate to recommend them to other organizations, especially in the educational sector.

Peter Khu
Board Chair

An all-inclusive program for recruiting highly capable leaders and employees, saving clients the considerable time and effort needed to source and evaluate new hires.

Expert consultants manage the entire hiring process on your behalf, presenting only those candidates who have proven their fit, capabilities and performance potential.

Ideal for organizations that want:

  • a dedicated team to handle recruitment.

  • a comprehensive, best-practice hiring process.

  • to interview a select group of proven high-performers.

  • confidence that new employees will meet or exceed expectations.

We also guarantee our candidates well beyond probationary periods, only invoicing full project fees after the successful employee has clearly met or exceeded performance expectations.

One of the most comprehensive recruitment processes in the industry.

With our expert consulting team and best-practice toolkit, we’re not only able to handle the most difficult and time-consuming recruiting work for you, but also present the most qualified candidates for your consideration. Our goal is to ensure you make confident hiring decisions, quickly and with minimal time and effort on your part.

 

Needs Evaluation

with key stakeholders to clearly understand job requirements, success factors and organizational goals.

Job Postings

and competency-based job descriptions that are clear, thorough and appealing to the right applicants.

Networking

to find strong, passive candidates who may not be actively applying, but would be open to new opportunities.

 

Resume Reviews

and application forms to identify applicants with the core training and experience required to succeed in the position.

Assessment

of qualifications, education, experience, abilities, behavioural style and other factors that predict job fit and success.

Structured Interviews

to explore and verify candidate background, motivations and approach to managing people and problems in the workplace.

 

Candidate Profiles

that highlight strengths, needs and other information helpful for comparing candidates and making the right hiring decision.

Reference Checks

that ensure open and honest feedback from candidates’ former managers, peers, direct reports and others.

Debrief Sessions

with an expert consultant to provide guidance on selecting, developing and retaining candidates once hired.

 

Coaching + Training

with our certified partners, to ensure candidates maintain performance and reach their potential once hired.

 
Testimonials
Canada Career Counselling

We have utilized The Hayward Group as our recruiter for many years, for both Canada Career Counselling and Synthesis Psychology. Chad is a top-notch recruiter who provides both our team and our candidates a great experience from start to finish. I wholeheartedly recommend The Hayward Group for recruitment and selection expertise that is well worth the investment.

Dr. Laura Hambley
Founder and Advisor

Lethbridge Family Services

We engaged The Hayward Group to assist us in recruiting to a key executive position, and could not be happier with the decision. Their services were first-rate from end-to-end, and freed up our capacity to manage other matters, not the least of which was the pandemic.

Sandra Mintz, EMBA
Chief Executive Officer

A complete employee learning and development program that includes a clear and structured process, best-practice assessment and development methods, and continuous support from our team of expert partners and educational providers.

The program allows organizations to outsource the most time-consuming administrative burdens of employee learning and development, while ensuring a positive and highly-impactful participant experience.

Ideal for organizations that want:

  • a dedicated team to manage employee learning and development.

  • a formal training, career development or succession program.

  • to determine their team’s benchstrength and potential.

  • to help employees make measurable progress in their careers.

All-inclusive employee development.

As opposed to a one-off course or workshop, we ensure clients and participants are fully-supported, from creating and administering the program on their behalf to providing ongoing coaching and training over time based on regular assessment of talents and opportunities.

 

Needs Evaluation

with key stakeholders to clearly understand requirements, competencies and desired outcomes.

Assessment

using ability tests, behavioural styles questionnaires, 360° feedback surveys and other tools customized to the position.

Debrief Sessions

to review assessment reports and help participants identify potential areas of focus for development planning.

 

Key Insights Exercise

to help participants summarize what they’ve learned, including top strengths, opportunities and career goals.

Development Planning

during which participants create a comprehensive action plan, including goals, activities, timelines and desired outcomes.

Group Report

that summarizes themes and trends across all participants, useful for discovering ways to support the entire team.

 

Checkpoints

to revisit participants’ goals and intentions on a regular basis, track progress and provide additional support.

Coaching

with a member of our certified coaching team, who can advise across participants’ specific needs and goals.

Training

offered by our educational partners to supplement learning, targeting specific competencies and technical skills.

Testimonials
Foothills Medical Centre

Received a rating of 4.63/5 (93%) on an anonymous participant evaluation for a customized assessment, 360° feedback, debrief and coaching program for 99 senior leaders. The program was conducted in partnership with the University of Calgary, Haskayne Executive Education, to support multi-year leadership development.

St. Mary’s University

The Hayward Group has been our preferred consultancy partner for over 6 years, with every initiative being very collaborative and successful. They have supported us on many projects, including but not limited to executive 360 degree feedback reviews, coaching, and in the development of our core competency model for a refreshed performance management program.

Athena Pulzoni
AVP, Human Resources

Valid assessments are the backbone of our comprehensive programs and an objective way to explore employee needs, interests, motivations, strengths and opportunities. They allow clients to make fair and confident talent management decisions, whether they’re searching for the ideal job candidate or considering how to best support their development once hired.

Ideal for organizations that want:

  • an objective way to explore employee talents and opportunities.

  • expert guidance on evaluation tools and methods.

  • assessments that are administered, interpreted and debriefed by trained professionals.

The right type of assessments for your needs.

This includes a range of valid and reliable instruments and methods, selected and administered by trained professionals who are experts in designing, analyzing, and debriefing employee surveys and psychometric tools. As opposed to relying on generic ‘off the shelf’ questionnaires, your consultant will review position-related needs and goals, select competencies to evaluate and recommend the most appropriate measures for your needs.

 

Cognitive Ability

tests to evaluate problem-solving skills and learning agility, which have been shown to strongly predict on-the-job performance. Our team has extensive training and access to a variety of tests that measure specific skills and abilities such as verbal, numerical and inductive reasoning.

Behavioural Styles

questionnaires to explore participants’ typical approach to interacting with people and completing tasks and projects. The instruments we use come from established providers, with clear evidence of their quality and validity, most requiring extensive training to effectively use and interpret.

360° Feedback

surveys to determine the impact of participants’ approach, based on insights from managers, peers, direct reports, and others they work with on a regular basis. Results provide practical real-world insights and suggestions on how participants might better leverage talents or manage development needs.

 

Engagement

surveys to evaluate job satisfaction and determine employee enthusiasm, drive and commitment. This includes exploring their perceptions across a range of factors critical to employee engagement (e.g., autonomy, role clarity, rewards and recognition, training and development).

Psychological Health + Safety

audits to gauge risks to employee mental health and provide practical steps to maintain and improve their well-being. A tailored or standardized survey can be used, the latter developed in accordance with the National Standard of Canada for PHS in the Workplace.

 
Testimonials
Peavey Industries

High quality, in- depth, hands on assessment program. Strong analytical approach. Great with deep dive into the science. The entire process has been both enlightening and very helpful in our decision making process.

Jesse Cheetham CPHR
Talent & Retention Manager

Hood Packaging

Hood Packaging Corporation Paper Division in Calgary has been using The Hayward Group for over ten years. We send potential senior candidates who we are considering hiring to have them assessed and to ensure that they are a good fit for our organization. I do not hesitate to recommend them.

Dawn Godard
Human Resources Manager

At their most fundamental level, competencies provide a consistent and valid language of performance, which can be used to make more objective judgements about employee success and potential. They’re also used to describe the behaviours and attributes that reflect organizational values and expectations, which can often be difficult to operationalize and measure.

Ideal for organizations that want:

  • to clarify employee expectations for current and future roles.

  • to make more objective judgements about employee performance, fit and potential.

  • to translate values and strategies into practical behaviours.

Without a defined competency model, employees and their managers often have to rely on their subjective judgement to determine what’s expected of them and how their efforts might be measured.

A well-defined competency model to inform talent management projects.

Our process is designed to help clients create a clear and effective model of performance and behavioural expectations. Ultimately, the goal is to develop a model that’s useful, practical, and enhances and informs any HR project - from recruitment and selection to performance management, employee development, promotion and succession planning.

 

Needs Evaluation

to understand why the model is being created, how it will be used and ideal outcomes. This includes a discussion of best practices in building, using and fostering support for competency models.

Background Review

of performance management materials and strategic plans to estimate the format, number of competencies and behavioural indicators, and other details required for developing a suitable competency model.

Competency Creation

in partnership with key stakeholders, ensuring competencies are designed in line with best practices, including being clear, simple, independent, observable and critical to performance.

 

Validation

to ensure the model measures what it was designed to measure, with content validation through SMEs and criterion validation through assessing a representative sample of employees against the model.

Refinement

to further increase its usefulness or in response to changing needs and circumstances, by surveying individuals who have used the model in various capacities and can provide feedback on its relevance, clarity, and value.

 
Testimonials
ENMAX

ENMAX Corporation has partnered with The Hayward Group on several projects over the years, including building behavioural competency models and development toolkits. Working with them is always seamless, and we’ve come to rely on and appreciate their thorough and pragmatic approach in all phases of the work. Their ability to transform the abstract into concrete concepts provides our organization the practical language needed for effective conversations. We are always thrilled with the end product and look forward to our next collaboration.

Carmen Cheng
Manager, Talent Strategies

Nathalie Thompson
Program Manager, Talent Strategies

Ovintiv (formerly Encana)

While at Encana (now Ovintiv), we engaged The Hayward Group to support our efforts in the sizable effort of naming and defining our Differentiating Leadership Capabilities. These capabilities would underpin the entire Talent Management program at the company, including Leadership Development, Performance Management (including 360 degree feedback), and Succession Planning. The fact that the work done has been sustained for so many years is a testament to its brilliance and practical use.

Hillary Rideout
Senior Learning & Development Advisor

Helping you build a successful and engaged workforce.